Help Desk Analyst

Generated by AI
45%
AI Impact
Tasks
603
AIs
5,631
Generated by ChatGPT

A Help Desk Analyst is responsible for providing technical assistance and support to customers who experience hardware, software, or networking problems.

They respond to inquiries, diagnose problems, and resolve issues with computer systems, including desktops, laptops, and mobile devices. They also document and track all support requests and ensure timely resolution.

Strong communication, troubleshooting, and problem-solving skills are necessary for this role.

Tasks

#
Task
AI Impact
AIs
7
Large Language Models
70%
27
8
Conversations with HubermanLab
70%
1
10
Workflow automation
65%
43
21
Customer support
60%
187
28
ChatGPT on Mac
55%
29
30
Task automation
50%
102
37
Code reviews
50%
28
43
User interfaces
45%
24
44
Tech insights
45%
30
45
Search engine
45%
35
47
Decision making
45%
31
48
Communication improvement
45%
29
49
Coding help
45%
30
63
Document Q&A
40%
144
66
Conversation support
40%
32
72
ChatGPT for Medium
40%
1
76
Team information sharing
35%
1
95
Software Development news
30%
1
97
Q&A
30%
36
100
Job recruitment
30%
75
106
ChatGPT on Jupyter notebooks
30%
1
107
ChatGPT for teams
30%
1
109
AI generated content search tool
30%
1
127
Homework help
25%
36
131
Discord support tickets
25%
1
136
ChatGPT for Whatsapp & Telegram
25%
1
143
HackerNews Q&A
21%
1
159
SQL queries
20%
42
160
Spreadsheet tasks
20%
34
167
Short videos
20%
35
172
QR codes
20%
47
190
Empathetic conversations
20%
42
195
Customer engagement
20%
61
196
Crypto market analysis
20%
51
197
Conversational journaling
20%
28
213
Professional avatars
18%
48
216
Code explanations
18%
25
226
Text optimization
15%
27
233
Social media posts
15%
39
235
Resume analysis
15%
26
241
Official documents Q&A
15%
2
247
Learning management systems
15%
1
252
Grammar checking
15%
27
254
GitHub summaries
15%
1
255
Financial management
15%
38
256
Email writing
15%
69
257
Document management
15%
24
258
Developer job recommendations
15%
1
259
Database Q&A
15%
35
260
Data visualization
15%
34
262
Data analysis
15%
180
265
Conversation management
15%
41
270
Code debugging
15%
38
275
Career advice
15%
52
279
Business intelligence
15%
27
280
AWS cloud savings
15%
1
282
Academic writing
15%
40
283
Academic research
15%
55
285
Personal development
12%
81
288
Idea generation
12%
40
296
Vocabulary improvement
10%
33
299
Text rewriting
10%
35
301
Speech to text
10%
30
306
Project management
10%
50
309
Presentation slides
10%
60
316
Market research
10%
21
331
English lessons
10%
52
332
Emotional support
10%
82
347
Cover letters
10%
56
349
Conversational avatars
10%
83
352
Chatting with a judge
10%
1
355
Call length prediction
10%
1
364
AI content detection
10%
41
365
ChatGPT for Whatsapp in Italian
9%
1
369
Travel social network
8%
1
379
Prompt generation
7%
56
382
Product management
6%
27
387
Video generation
5%
137
395
Stock market analysis
5%
76
408
Python data analysis
5%
1
413
News summaries
5%
38
416
Motivational coach
5%
33
418
Meeting summaries
5%
50
422
Japanese tech news summaries
5%
1
423
Invoice extraction from emails
5%
1
424
Interview preparation
5%
124
427
Image generation
5%
438
437
Email outreach
5%
25
454
Audio transcription
5%
36
5,631 AI tools
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