Help Desk Analyst

Generated by AI
45%
AI Impact
Tasks
603
AIs
5,636
Generated by ChatGPT

A Help Desk Analyst is responsible for providing technical assistance and support to customers who experience hardware, software, or networking problems.

They respond to inquiries, diagnose problems, and resolve issues with computer systems, including desktops, laptops, and mobile devices. They also document and track all support requests and ensure timely resolution.

Strong communication, troubleshooting, and problem-solving skills are necessary for this role.

Tasks

#
Task
AI Impact
AIs
7
Large Language Models
70%
27
8
Conversations with HubermanLab
70%
1
10
Workflow automation
65%
43
21
Customer support
60%
186
28
ChatGPT on Mac
55%
27
30
Task automation
50%
102
37
Code reviews
50%
28
44
User interfaces
45%
24
45
Tech insights
45%
30
46
Search engine
45%
35
48
Decision making
45%
31
49
Communication improvement
45%
29
50
Coding help
45%
30
64
Document Q&A
40%
146
67
Conversation support
40%
32
73
ChatGPT for Medium
40%
1
77
Team information sharing
35%
1
96
Software Development news
30%
1
98
Q&A
30%
37
101
Job recruitment
30%
75
107
ChatGPT on Jupyter notebooks
30%
1
108
ChatGPT for teams
30%
1
110
AI generated content search tool
30%
1
128
Homework help
25%
35
132
Discord support tickets
25%
1
137
ChatGPT for Whatsapp & Telegram
25%
1
145
HackerNews Q&A
21%
1
162
SQL queries
20%
41
163
Spreadsheet tasks
20%
33
170
Short videos
20%
35
175
QR codes
20%
46
193
Empathetic conversations
20%
42
198
Customer engagement
20%
61
199
Crypto market analysis
20%
51
200
Conversational journaling
20%
28
216
Professional avatars
18%
48
219
Code explanations
18%
25
229
Text optimization
15%
27
236
Social media posts
15%
40
238
Resume analysis
15%
26
244
Official documents Q&A
15%
2
250
Learning management systems
15%
1
255
Grammar checking
15%
27
257
GitHub summaries
15%
1
258
Financial management
15%
37
259
Email writing
15%
69
260
Document management
15%
23
261
Developer job recommendations
15%
1
262
Database Q&A
15%
36
263
Data visualization
15%
34
265
Data analysis
15%
180
268
Conversation management
15%
42
273
Code debugging
15%
37
278
Career advice
15%
53
282
Business intelligence
15%
27
283
AWS cloud savings
15%
1
285
Academic writing
15%
39
286
Academic research
15%
55
288
Personal development
12%
81
291
Idea generation
12%
40
299
Vocabulary improvement
10%
33
300
Video summaries
10%
23
302
Text rewriting
10%
35
304
Speech to text
10%
30
309
Project management
10%
49
312
Presentation slides
10%
59
319
Market research
10%
21
334
English lessons
10%
51
335
Emotional support
10%
80
350
Cover letters
10%
57
352
Conversational avatars
10%
83
355
Chatting with a judge
10%
1
358
Call length prediction
10%
1
367
AI content detection
10%
38
368
ChatGPT for Whatsapp in Italian
9%
1
372
Travel social network
8%
1
382
Prompt generation
7%
56
385
Product management
6%
27
390
Video generation
5%
138
398
Stock market analysis
5%
78
411
Python data analysis
5%
1
416
News summaries
5%
38
419
Motivational coach
5%
33
421
Meeting summaries
5%
50
425
Japanese tech news summaries
5%
1
426
Invoice extraction from emails
5%
1
427
Interview preparation
5%
123
430
Image generation
5%
443
440
Email outreach
5%
25
457
Audio transcription
5%
36
5,636 AI tools
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