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June 12, 2024
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Aisera

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ChatGPT and AI Search for Enterprise Automation
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Aisera is an AI platform that uses advanced techniques like Generative AI and a version of GPT named AiseraGPT to automate various enterprise workflows.

Their tools largely target IT, HR, Customer Support, Sales, and Operational functions, automating tasks and services wherever possible to increase productivity and efficiency on a large scale.

Their AI offerings include AiseraGPT, AI Copilot, AI Search, Agent Assist among other tools. AiseraGPT is designed to automate tasks, workflows, and enhance knowledge across various domains while AI Copilot operates as a proactive AI assistant with powerful skills and customisable workflow options.

AI Search, on the other hand, offers an LLM-powered, personalised, and privacy-aware search function. The platform's Agent Assist is designed to enhance agent productivity by providing in-line assistance, suggested actions, answer summaries and more.

Aisera also claims a focus on privacy and security, integrating an approach that adheres to the highest standards of Responsible AI. While best suited for large scale enterprises, Aisera has the potential to benefit a broad spectrum of industries with its ability to automate and customize AI solutions.

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Aisera was manually vetted by our editorial team and was first featured on June 12th 2024.

Pros and Cons

Pros

AiseraGPT for workflow automation
Agent Assist for productivity
Focus on privacy and security
Supports large scale enterprises
Broad industry application
Domain-Specific applications
Tools for IT, HR, Sales automation
Proactive concierge services
In-line Assistance for agents
Auto-resolve tasks functionality
Minimize hallucinations with LLMs
Quickly create and deploy solutions
Supports Modern IT operations
Unsupervised learning capabilities
Omnichannel Experience
Cuts down operation costs
Improves operational excellence
Automates simple interactions
Improves agent productivity
Customizable virtual agents
Improves Employee Satisfaction
Reduces Mean Time To Resolution
Improves prediction accuracy
Case deflection for cost savings
Improves IT Support experience

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Cons

Too complex for small businesses
No standalone AiseraGPT
Lack of explicit pricing
Limited integration options
Can't fine-tune AiseraGPT
Depends heavily on LLM
Not for small scale operations
Steep learning curve

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7 alternatives to Aisera for Productivity

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Q&A

What is Aisera?
How does AiseraGPT work?
What is the AI Copilot feature from Aisera?
What is the functionality of AI Search provided by Aisera?
How does Aisera's Agent Assist feature aid in productivity?
How does Aisera uphold privacy and security standards?
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