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Boost AI—Boost self-service rates and customer satisfaction with AI.
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Boost AI
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Outputs:
Boost self-service rates and customer satisfaction with AI.
Most popular alternative: IllumiChat (871 saves)
By unverified author Claim this AI
Boost.ai is an end-to-end conversational AI platform designed for enterprises to enhance their customer self-service rates and heighten customer satisfaction.
The platform offers conversational AI solutions for chat automation, voice call automation, and large language models for precise intent matching. Boost.ai also provides various industry solutions such as conversational AI for internal support, financial services, insurance, telecom, and public sector enterprises.
Boost.ai's hybrid NLU enhances virtual agent development with flexible, precise, and cost-effective intent matching. The conversational AI platform is equipped with integrations that make it easier to build and connect it with various enterprise technologies.
It provides various resources such as case studies, webinars, guides, and a blog to help customers learn more about the platform's capabilities. Boost.ai has previously collaborated with some of the prominent enterprises such as DNB, Telenor, and Tryg, gaining significant achievements such as resolving 97% of all internal chat queries for Tryg, and automating 51% of DNB's online chat traffic, out of all customer service requests, in just six months.
Boost.ai prioritizes the privacy of its customers, and social media platforms such as LinkedIn, Facebook, Twitter, and Instagram can be used to connect with them.
The platform has been recognized as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.
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Releases
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January 20, 2022
Initial release of Boost AI.
Pricing
Pricing model
No Pricing
Prompts & Results
Add your own prompts and outputs to help others understand how to use this AI.
Boost AI was manually vetted by our editorial team and was first featured on June 21st 2023.
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835,721635v1.6 released 15d agoFree + from $12/mo
Reducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs -
28,800395v1.0 released 11mo agoFree + from $35/mo
This team took the time to understand the industry, problem and its users and designed a perfectly engineered solution. Kudos.
Pros and Cons
Pros
End-to-end conversational platform
Enhances customer self-service rates
Improves customer satisfaction
Chat automation capabilities
Voice call automation capabilities
Large language models
Precise intent matching
Hybrid NLU for flexible development
Cost-effective intent matching
Industry-specific solutions
Internal support capabilities
Public sector enterprise solutions
Valuable resources for customers
Effective enterprise integrations
Previous successful collaborations
High query resolution rate
High automation rate for chats
Strong privacy prioritization
Social media integration
Recognized by Gartner
Specific chatbot solutions
Voice automation solutions
No coding required for integration
Proof of concept availability
Strong uptime SLA
ISO/IEC 27001 + 27701 certified
Facilitates for GDPR compliance
Solution built for enterprise scale
Built to handle traffic spikes
High resolution rates
Supports 10,000+ different intents
Multiple high-profile partnerships
Proven successful implementation
User-controlled scope and cost
Partner community opportunity
Regular live webinars and events
Courses and resources availability
User friendly design
Large language model incorporation
View 34 more pros
Cons
No clear pricing information
No transparent uptime data
Limited integration options
Exclusively enterprise-focused
Data privacy specifics unclear
Limited information on large language models
Unclear onboarding process
Hybrid NLU might lack precision
No specific tool customization mentioned
No multi-channel support indicated
View 5 more cons
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Q&A
What is Boost.ai?
Boost.ai is an end-to-end conversational AI platform designed for enterprises to improve customer self-service rates and increase customer satisfaction. It offers AI-powered chat and voice bot solutions for automation. Boost.ai encompasses large language models for precision intent matching, chat automation, voice call automation and more. It provides various industry solutions such as conversational AI for internal support, financial services, insurance, telecom, and public sector enterprises.
How does Boost.ai's chat automation work?
Boost.ai's chat automation works with the help of Conversational AI. The system understands, learns and responds like a human to the customer's needs. It efficiently resolves queries and minimizes the need for human intervention. This advanced automation makes it possible for Boost.ai to handle extensive traffic and spike in user interactions.
Does Boost.ai provide resources to learn about their platform?
Yes, Boost.ai provides various resources to help customers understand its platform. These resources include case studies, webinars, guides, and a blog. Additionally, there is a Boost.ai Academy that offers courses and resources for Virtual Agent success.
How does Boost.ai enhance customer self-service rates?
Boost.ai enhances customer self-service rates through its advanced chat and voice bot automation. It utilizes high-quality large language models for precise intent matching. This feature aids in understanding customer queries and delivering exact and immediate responses, thus improving the self-service rates and customer satisfaction.
What industries does Boost.ai provide solutions for?
Boost.ai provides conversational AI solutions for a wide range of industries including internal support, financial services, insurance, telecom, and public sector enterprises.
How does Boost.ai's voice call automation work?
Boost.ai's voice call automation works by utilizing conversational AI to handle voice interactions with customers. This enables the handling of customer inquiries through voice calls in a cost-effective and efficient manner, reducing the need for human agents and increasing the efficiency and speed of customer service.
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5,92337v1.0.1 released 9mo agoFree + from $-2CoSupport Customer is a game-changer for businesses looking to improve their customer service. The AI-powered chatbot handles routine inquiries across email, chat, social media, and messaging apps, allowing businesses to provide quick and accurate responses 24/7. It’s amazing how it can handle so many queries automatically, even in multiple languages, and still deliver personalized answers using company data. Plus, it’s easy to integrate with existing systems, and it keeps customer data safe. Overall, it helps reduce costs, improve efficiency, and free up human agents for more complex issues. Highly recommend!
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