Q&A

What is Browsebuddy?

Browsebuddy is an artificial intelligence shopping assistant specifically designed for Shopify eCommerce platforms. Its key focus is to provide instant support, enhance customer experiences and improve sales by understanding and responding effectively to your store's catalog.

How does Browsebuddy integrate with Shopify?

Browsebuddy integrates directly with your Shopify store to access and comprehend your catalog. It can then use this data to engage customers in real-time, suggest products, and provide immediate assistance through its AI Chat Widget and Admin Panel.

How does Browsebuddy improve the customer shopping experience?

Browsebuddy improves the shopping experience by providing your customers with real-time responses via its Chat Widget. It uses its understanding of your store's catalog to suggest appropriate products and offer instant support. All these efforts synergize to create a seamless shopping process and boost overall customer satisfaction.

What is the AI Chat Widget in Browsebuddy?

The AI Chat Widget is a feature of Browsebuddy which interacts with customers in real-time. It suggests and sells products from the store's catalog based on the customer's input or browsing behavior.

How does Browsebuddy suggest and sell products to customers in real-time?

Browsebuddy uses its integration with your store's catalog and its AI capabilities to understand customer needs and suggest suitable products. This happens in real-time through the Chat Widget, enabling more timely and context-sensitive product recommendations.

How can I configure the AI Assistant in Browsebuddy?

You can configure the AI Assistant through the easily accessible Admin Panel in Browsebuddy. This feature allows for seamless setup, adjustment and management of Browsebuddy to suit your store's unique needs.

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What is the Admin Panel in Browsebuddy?

The Admin Panel in Browsebuddy is a system that allows you to customize and manage the AI Assistant. From this interface, you can make configurations to how the AI suggests and sells products, interacts with customers, and more.

What customer insights can Browsebuddy provide through its Dashboard?

With its Dashboard, Browsebuddy provides valuable customer insights & analytics. These can include customer preferences, shopping habits, interaction data, and more, which can help you understand customer behaviour and improve your marketing and sales strategies.

How can Browsebuddy help reduce the need for customer support?

Browsebuddy reduces the need for customer support by providing immediate assistance to customers via the AI Chat Widget. It responds to customer inquiries, suggests products, and handles a considerable part of the interaction that would normally require a human support agent.

How does Browsebuddy work with my store's catalog?

Browsebuddy reads and understands your store's catalog as part of its initial setup. It then uses this comprehension to engage with customers, suggesting products from your catalog based on their interactions and queries.

How does Browsebuddy enhance the shopping experiences for my customers?

Browsebuddy enhances the shopping experiences for your customers by integrating seamlessly with your Shopify platform, understanding your catalog, and providing instantaneous support. In addition, the AI Assistant proactively makes product recommendations based on customer interactions, smoothing the shopping journey.

How does Browsebuddy provide instant support to customers?

Browsebuddy provides instant support to customers by directly engaging them through the AI Chat Widget. It can answer queries, suggest products, and provide relevant recommendations based on its understanding of your store's catalog and the customer's inputs.

How does Browsebuddy help boost sales and customer satisfaction?

Browsebuddy boosts sales and customer satisfaction by effectively functioning as an AI shopping assistant. It recommends products in real-time, assists customers throughout their shopping journey, and addresses their queries or concerns promptly and accurately.

Can Browsebuddy be customized according to my store's needs?

Yes, Browsebuddy can be customized according to your store's specific needs. The AI Assistant can be tailored to your requirements using the Admin Panel. This allows you to govern how it will interact with customers, which products it will suggest, the manner of its suggestions, and more.

What kind of analytics can Browsebuddy provide?

Browsebuddy can provide diverse analytics via its Dashboard. These could include insights into customer behaviours and preferences, the performance of various products, patterns in customer interactions, the effectiveness of real-time recommendations, among others.

What is the company behind Browsebuddy, AI Antics LDA?

AI Antics LDA, the company behind Browsebuddy, is focused on fueling e-commerce growth and mitigating the need for substantial customer support through the application of AI. They have developed Browsebuddy with these goals at the forefront.

What smart selling features does Browsebuddy offer?

Browsebuddy offers a host of smart-selling features. Some of the significant ones include real-time product recommendations, an interactive AI Chat Widget, a customizable AI Assistant, and a comprehensive Dashboard for insights and analytics.

How can I install and set up Browsebuddy for my Shopify store?

Browsebuddy can be installed and set up on your Shopify store through the Shopify app store. You can then configure the AI Assistant and other features using the provided Admin Panel. You will need to allow it access to your store's catalog during setup for it to provide effective service.

How does Browsebuddy handle real-time product recommendations?

Using real-time product recommendations, Browsebuddy's AI analyses the customer's interactions and preferences to suggest suitable products from your Shopify store's catalog. All suggestions are made in real-time using the AI Chat Widget.

What is the effective cost of using Browsebuddy per customer interaction?

The cost of Browsebuddy is based on the usage of GPT tokens. Every time a customer chats with the widget, a certain number of GPT tokens are used. The pricing of Browsebuddy stands at $0.03 per 1000 GPT tokens utilized in those interactions.

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MD Shahab, thank you for reporting the bug. That shouldn't have happened, and I'll investigate the issue. If it fails again, please try re-running the same query - this isn't a common occurrence. Since it's an agent-based system, it may take some time to combine responses from all sources.

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Comments(1)

Dauid Brooks

Aug 2, 2025

I am a Shopify expert. A Shopify expert is scouting. So, I did Shopify Store. I built Shopify Store for a buyer. I built Amazon for my buyer. So, and I don't want to be scouting by myself. I want an app that can scout for me. My hope is just that I should do the job so the app will find a buyer for me. Like 1 million buyer. Buyer that have a store like Shopify Store, like Amazon Store. Do you understand me now? And I want you to give me the better app. And the app should be free. And they are not paying money. And they are not paying tax. Give me the free app that can scout for me. It's not that I will be scouting by myself. I don't need that. I need the app. My hope is just that I should look for the job. The app work is that it should look for the job for me. So I will be the one to do it. Do you understand me now?

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