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August 16, 2024
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Enso Connect

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Elevate vacation rentals with AI-powered guest experiences.
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Enso Connect is an advanced guest experience platform primarily designed for vacation rentals and boutique hotels. Leveraging artificial intelligence, it aims to digitize and optimize every guest interaction.

With a suite of features such as a guest web app, unified inbox, AI-powered sentiment recognition, and custom automations and workflows, the tool seeks to maximize revenue, automate operations and minimize response times.

It provides an option for contactless check-in and checkout to simplify the guest experience. To increase revenue, it allows personalized upsells and promotes local services through affiliate links.

There is also a provision for guest screening and data collection to verify guests and ensure security. The tool aims at automation of operations with features like AI context analysis and a guest experience dashboard.

Communication with guests can be personalized using the Enso AI and unified inbox features. The functionality to drive return guests involves CRM, branding, and social media integrations.

Enso Connect also integrates smoothly with a variety of property management systems, providing flexibility in operations. Moreover, the platform assures security with smart locks and finance management tools.

The tool reveals a commitment to continuous innovation with several new and beta features in development.

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Enso Connect was manually vetted by our editorial team and was first featured on August 16th 2024.

Pros and Cons

Pros

Guest web app
Unified inbox
Sentiment recognition
Custom workflows
Contactless check-in
Personalized upsells
Affiliate links
Guest screening
Guest experience dashboard
CRM integration
Social media integration
Property management system integration
Smart locks
Finance management tools
Continuous innovation
Return guest strategies
Hostify, Guesty, Airbnb integration
Security with guest verification
Guest data collection
Branding integration
Minut, Superhog security integration
Contactless checkout
Personalized guest communication
Option for upselling
Local services promotion
Marketing towards return guests
Smooth integration with property management
Supports variety of smart locks
Automates key operations
Promotes return guest
Supports multiple languages
Flexible custom workflows
Automated messaging function
Automated guest journey editor
Seamless digital experience
Scalable guest communication
Assured security and verification
Integration with Apple Wallet
Personalized guest guides and resources
Highly configurable tools
Enhanced hospitality experiences

View 36 more pros

Cons

Limited to vacation rentals, boutique hotels
Relies on third-party property management systems
No standalone mobile app
Limited customization of user interface
Potential privacy issues with guest data collection
Affiliate links may not align with user's offerings
Dependence on smart lock integration
Lack of offline operations
Limited CRM functionalities

View 4 more cons

1 alternative to Enso Connect for Hospitality

Q&A

What is Enso Connect?
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What features does the Enso Connect guest web app offer?
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