What is FidForward?
FidForward is an AI-driven tool designed to increase the quality and quantity of feedback within organizations. It aids in streamlining the performance management process by reminding employees, structuring their interactions, and storing their feedback in the preferred organizational format. The AI assistant, Fiddy, interacts with employees to understand their interactions and collect actionable feedback.
What is the purpose of the AI assistant Fiddy?
The purpose of Fiddy, the AI assistant in FidForward, is to frequently reach out to employees and understand their interactions with managers and peers. It ensures the feedback collected is thorough and actionable. It structures the feedback and stores it in the organization's preferred format.
How does FidForward benefit my organization?
FidForward benefits organizations in various ways: it scales performance management through the collection of quality, actionable feedback, it structures employee interactions, and centralizes communication data. It also provides employees with private portals for privacy and confidentiality, transforms feedback into various formats, integrates with existing HR platforms, generates supportive reports for managers, and analyses sentiments attached to feedback. The goal is to maximize performance and retain talent within your organization.
How does FidForward enhance the quality of feedback?
FidForward enhances the quality of feedback by frequently reminding employees to provide feedback, structuring the feedback sessions using its AI Assistant, Fiddy, and ensuring that the feedback captured is thorough enough to be actionable. It also analyses the attached sentiment of interactions, providing a summary for managers to work with.
Does FidForward respect the privacy and confidentiality of each employee?
Yes, FidForward is designed to respect the privacy and confidentiality of each employee. It provides a private and secured portal for each employee to capture feedback. The content within these portals is not made available to the organisation, ensuring maximum privacy.
Can FidForward adapt to the software my organization currently uses?
Yes, FidForward is designed to adapt to any software your organization uses. It can integrate seamlessly with any specific software or HR platform your organization currently employs.
What does FidForward mean by 'transforming feedback into different formats'?
Transforming feedback into different formats' means that with FidForward, the feedback collected from employees can be converted into various formats to suit the needs of the organization. It can be integrated with existing HR platforms and transformed into reports, charts, or summaries, providing flexibility for managers and leaders.
How does FidForward perform sentiment analysis?
FidForward performs sentiment analysis by analyzing the emotional tone behind the words used in the feedback from employees. It does this by centralizing all employee interactions and assessing the sentiments attached to these interactions, allowing for a deeper understanding of employee sentiments within the organization.
Does FidForward offer individual portals for employees to capture feedback?
Yes, FidForward offers individualized portals for each employee. In these portals, employees can privately capture feedback. The content of the portal is not available to the organization, providing a secure system for feedback collection.
Can FidForward be integrated with my current HR platforms?
Yes, FidForward can be seamlessly integrated with your existing HR platforms. Alongside this, it provides flexibility in outputting feedback into various formats.
How does FidForward structure interactions among employees?
FidForward structures interactions among employees through its AI assistant, Fiddy. Fiddy engages with employees, understands their interactions with peers and managers, and collects feedback in a structured manner. It then stores this feedback in the organization's preferred format.
What role does Fiddy play in acquiring feedback?
Fiddy plays an integral role in acquiring feedback in the FidForward system. It reaches out to employees, understands their interactions with peers and managers, and collects thorough and actionable feedback. Fiddy then structures and stores this feedback in the organization's preferred format.
Can FidForward actually increase employee retention?
By improving the quality and quantity of feedback in your organization, FidForward can play a crucial role in employee retention. With well-structured and actionable feedback, employees are likely to feel valued and recognised, reducing churn and improving overall job satisfaction.
How do FidForward and Fiddy improve performance management?
Both FidForward and Fiddy contribute to improving performance management by structuring employee interactions and collecting thorough, actionable feedback. This feedback is stored in a preferred format and analysed for insights. Managers receive supportive reports for their feedback sessions, which aids in aligning performance metrics and managing the workforce effectively.
Does FidForward offer any kind of performance review feature?
FidForward is working on introducing a feature that stores all interactions and makes it possible to generate a fully-vetted performance review document with just a single click.
Can I customise FidForward's output according to my organization's needs?
Yes, you can customize FidForward's output according to your organization’s needs. This means you can select the format in which the feedback is outputted, integrating effectively with your existing HR platforms.
Is FidForward able to export performance review documents?
FidForward is developing a feature that lets you generate a fully-vetted performance review document with only a single click. This feature will use stored interactions to compile comprehensive feedback reports.
What kind of data does FidForward centralize?
FidForward centralizes all relevant interactions between employees, storing related feedback, and interactions with clear sentiment tags. These stored interactions can then be used for reporting or performance review purposes.
Can FidForward provide summaries of analyzed sentiments?
Yes, FidForward is able to provide summaries of analyzed sentiments. By centralizing and analyzing sentiment-attached interactions, it can produce summarized feedback valuable for managerial and HR purposes.
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