Automate interactions with AI assistants

Open

November 19, 2022

Kore.ai

Customer support

2,627

No ratings

Use tool Copy 🔗

Inputs:

Outputs:

Automate interactions with AI assistants

Overview

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Customer support278 0

Virtual Assistants Conversational AI Process Automation CX Solutions Employee Experience Customer ServiceFree + from $50/mo

Most popular alternative: IllumiChat (871 saves)

View 7 alternatives Recommendations

By unverified author Claim this AI

Kore.ai is a platform that uses conversational AI to automate front-office and back-office interactions across various industries. It offers AI-first virtual assistants and process assistants which help to streamline operations and improve user experience.

Two of the main categories of solutions provided are for customers and employees.Kore.ai offers a variety of products within its platform. 'XO' is an AI chat bot experience optimization platform for both customers and employees.

Its 'Automation AI' is an AI chat bot builder, 'Contact Center AI' offers omni-channel customer service tools and 'Agent AI' comprises of AI Chat Bot and tools for agents.

'GALE Beta' is a Gen-AI app builder and model fine-tuning tool. The 'Search AI' feature provides a powerful Gen AI & Indexed search from any source.The platform also caters to various industries, including banking, retail, healthcare, etc.

with specific solutions like BankAssist, RetailAssist, HealthAssist for customer experience and HR Assist, IT Assist for employee experience. Additionally, Kore.ai also offers use-case specific solutions for customer experience, employee experience, agent experience, search experience and application experience.Overall, Kore.ai is designed to leverage AI to simplify processes, improve experiences and enhance productivity across different domains and industries.

Releases

Get notified when a new version of Kore.ai is released

Notify me

Initial release

May 22, 2019

Initial release of Kore.ai.

+ Submit new release

Pricing

Pricing model

Free Trial

Paid options from

$50/month

Billing frequency

Monthly

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer support Kore.ai

Customer support

2,627

No ratings

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Use tool

Save

Related tasks

Chatbots177 0

Knowledge assistant1 0

Reviews

No ratings yet.

★ ★ ★ ★ ★ 0

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

How would you rate Kore.ai?

Help other people by letting them know if this AI was useful.

Your rating

★ ★ ★ ★ ★

Post

Prompts & Results

Title:

Description:

Prompt type*:

Prompt*:

Output type*:

Output*:

Add your own prompts and outputs to help others understand how to use this AI.

Kore.ai was manually vetted by our editorial team and was first featured on November 19th 2022.

Promote AI Claim AI New release

Jason AI

AI-powered assistant for B2B sales outreach

Sales

Open

66,961
511
4.2

v2.5 released 1mo ago
From $500/mo
Share

21,651 jasonai.tech

piw

🙏 26 karma

Oct 8, 2025

that's such a great AI

4216 Reply Share Edit Delete Report
CodeRabbit

Enhanced code review for improved workflow and quality.

Code reviews

Open

902,688
650
3.8

v1.6 released 1mo ago
Free + from $12/mo
Share

794,135 coderabbit.ai

Sahil Mohan Bansal

🙏 235 karma

Nov 13, 2024

Reducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs

16122 Reply Share Edit Delete Report

Pros and Cons

Pros

Automates interactions

Industry-specific virtual assistants

Range of products for different experiences

Omni-channel customer service tools

Tools for agents

Chat Bot experience optimization

Support in English, Japanese, and Korean

Separate solutions for customer and employee experience

Provides use-case specific solutions

BankAssist for banking

RetailAssist for commerce

HealthAssist for healthcare

IT Assist for IT support

HR Assist for HR support

Offers professional services and resources such as case studies

Partner program available

Optimizes front-office and back-office interactions

Improve efficiencies through automation

Omni-channel customer service

Transform chaotic content into answers

Generate human-like responses

Industry-specific solutions

Improving customer experiences at scale

Enhancing decision-making

Automating claims process

Revolutionizing patient care

Improving health outcomes

Transforming shopping experience

Enhancing services and network optimization

Boosting guest experiences and efficiency

Knowledge Base and Developer docs

Community to ask questions, find solutions

Submit RFP available

Leader in Forrester Wave

View 29 more pros

Cons

Limited language support

Industry-specific solutions only

No free trial mentioned

Lack of transparency, functionalities

Complicated UX/UI

Restrictive customization options

Potential for integration issues

Requires technical expertise

Unclear pricing structure

View 4 more cons

Included in lists

2 public lists

Free Ai Tools

713470

+964

Kinzi Roze

7 alternatives to Kore.ai for Customer support

FluxyAI

AI chatbot that supports customers 24/7.

20,212
7
3.6

Released 1mo ago
Free + from $20/mo
Share
19,563 www.getfluxyai.com
IllumiChat

From Ticket Backlog to Instant Answers Powered by AI

19,864
871
4.8

v2.0 released 3mo ago
Free + from $29/mo
Share
DigitalGenius

Automated ecommerce customer support.

19,503
384
3.0

v1.1.1 released 11mo ago
No pricing
Share
GPT Trainer

Build AI Agents with No-Code

14,770
138
4.5

2.3 released 7mo ago
Free + from $150
Share

John Griffith

🙏 48 karma

Jun 16, 2024

GPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.

4612 Reply Share Edit Delete Report
InboxPilot - Custom Trained Chatbot for email and website

Chatbot for Email using your Data!

12,322
27
4.6

Released 6mo ago
Free + from $9/mo
Share
10,994 www.inboxpilot.co

Alex P

🙏 1 karma

May 16, 2025

We've been using InboxPilot for a couple of weeks now, and it’s been a game-changer for my art studio's business! Our admins were drowning in repetitive customer emails while juggling phone calls and front-desk responsibilities, but we had a debate in our team about whether we could afford to hire support specialists. Now, with AI handling emails 24/7, our admins only review the emails that are escalated. I used to notice that emails went unanswered for hours due to the workload, and I'm sure our customer satisfaction has increased significantly since they receive responses right away. Thank you for the tool!

2 Reply Share Edit Delete Report
Jotform AI Agents

Friendly AI agents for instant, scalable customer service.

7,921
27
5.0

Released 8mo ago
Free + from $34
Share
5,422 www.jotform.com
Twig AI

AI analyzes docs to answer customer questions

7,419
21
5.0

v1.2 released 9mo ago
Free + from $500/mo
Share

View 168 more alternatives

Q&A

What is Kore.ai?

Kore.ai is a provider of AI-optimized customer and employee experiences. It delivers a platform that deploys AI-first virtual assistants and process assistants to automate interactions across several industries. The platform is built around the concept of Experience Optimization (XO), merging conversational AI and digital UX. Kore.ai delivers solutions for both customer experience and employee experience.

What services does Kore.ai offer?

Kore.ai offers various services centered around AI-driven optimization of interactions. The services include AI-first virtual assistants, process automation, digital UX, and conversational AI. Specific products include SmartAssist for contact centers, BankAssist for banking, HealthAssist for healthcare, and RetailAssist for commerce. For enhancing employee experiences, it offers solutions like IT Assist for IT support, HR Assist for HR support, and WorkAssist for collaborative workspaces. The platform also delivers SearchAssist, a cognitive search solution.

What industries does Kore.ai cater to?

Kore.ai caters to a variety of industries including banking, retail, healthcare, and more. For every industry, it offers specific AI-optimized solutions packaged as various products like BankAssist, RetailAssist, and HealthAssist.

What is Experience Optimization (XO) in Kore.ai?

Experience Optimization (XO) in Kore.ai is a blend of conversational AI and digital UX. It focuses on improving user interactions with the aid of AI-first virtual and process assistants. The goal is streamlining of operations and enhancement of user experience, leading to an optimized overall experience for customers and employees alike.

What specific products does Kore.ai offer for customer experiences?

For customer experiences, Kore.ai offers several products. The 'BankAssist' for banking services, 'HealthAssist' for healthcare services, 'RetailAssist' for commerce services and 'SmartAssist', an AI-first tool for contact center services. Each product is specially designed to enhance the respective sector's customer interaction.

What specific services does Kore.ai provide for employee experiences?

Kore.ai provides IT Assist for IT support and HR Assist for HR support to enhance employee experiences. IT Assist is an AI-powered tool designed to streamline IT support, while HR Assist is an AI-enhanced service designed for effective HR support. Kore.ai also offers WorkAssist, a tool for creating a collaborative workspace.

+ Show 14 more

What is SmartAssist in Kore.ai?

SmartAssist in Kore.ai is an AI-first tool optimized to assist in contact centers. Its primary function is to automate interactions, helping to streamline operations, and improve user experience in the contact center environment.

How does Kore.ai's SearchAssist work?

Kore.ai's SearchAssist is a cognitive search solution that provides conversational support. It's a powerful AI-driven tool capable of finding and indexing search results from any source, thereby generating relevant responses to aid in information retrieval.

What languages does Kore.ai support?

Kore.ai offers support in multiple languages, including English, Japanese, and Korean, enabling a diverse range of businesses to utilize its services.

What is the role of AI in Kore.ai's services?

AI plays a central role in Kore.ai's services. It drives the automation of interactions, enabling businesses to optimize their customer and employee experiences. The use of AI allows Kore.ai to offer AI-first virtual assistants and chatbot builders, as well as ensure the effective functionality of various tools like Contact Center AI, Automation AI, and Agent AI.

What is 'GALE Beta' in Kore.ai?

'GALE Beta' in Kore.ai is a Gen-AI app builder and model fine-tuning tool. It's designed to create Generative AI applications which can provide scalable outputs, increasing efficiency and productivity in varied business use cases.

How does Kore.ai's 'Automation AI' tool work?

Kore.ai's 'Automation AI' tool is an AI chat bot builder. The automation tool is designed to streamline operations and increase efficiency by creating AI-powered chatbots capable of automating a wide array of tasks.

How does the Agent AI in Kore.ai function?

Kore.ai's Agent AI consists of an AI Chat Bot and tools for agents. It is designed to assist customer service agents by automating responses and helping with various customer interaction processes. This tool can significantly enhance agent productivity and improve customer engagement.

What is Contact Center AI in Kore.ai?

Contact Center AI in Kore.ai is a tool that offers omni-channel customer service. It uses AI to automate and streamline interaction processes across multiple channels in a contact center, thus improving response times and customer satisfaction.

How does Kore.ai help in process automation?

Kore.ai helps in process automation by utilizing AI-first virtual assistants and process assistants. These AI-powered tools can handle routine tasks and streamline workflows, leading to significant increases in efficiency and productivity.

What solutions does Kore.ai offer for the banking industry?

For the banking industry, Kore.ai offers BankAssist. It is a conversational banking tool designed to automate interactions with banking customers. Built on conversational AI, it provides a user-friendly and streamlined experience for banking clients.

What does HealthAssist in Kore.ai do?

HealthAssist in Kore.ai is a specialized AI-driven solution for the healthcare sector. It provides a conversational AI platform for healthcare, aiming to enhance the healthcare experience by automating interactions and improving patient engagement.

What solutions does Kore.ai offer for the retail industry?

For the retail industry, Kore.ai offers RetailAssist, an AI-native conversational commerce assistant. It's designed to enhance the retail experience by automating interactions, leading to improved customer engagement and satisfaction.

What is the function of HR Assist in Kore.ai?

HR Assist in Kore.ai is a solution designed to provide AI-powered assistance for HR support. It leverages AI to automate numerous HR tasks and interactions, thereby streamlining HR operations and improving employee satisfaction.

What solutions does Kore.ai offer for IT support?

Kore.ai offers IT Assist for IT support. This AI-powered assistant tool is designed to streamline IT support by automating various tasks and interactions, resulting in enhanced productivity and efficiency in the IT domain.

Ask a question

Submit

If you liked Kore.ai

Featured matches

CoeFont Interpreter

AI-powered voice interpretation for multilingual teams

Live translations

Open

15,677
25
4.2

v0.3 released 10d ago
Free + from $20/mo
Share

13,424 coefont.cloud

Maxence Lemercier

🛠️ 1 tool 🙏 62 karma

Jul 15, 2025

There is nothing like that out there, especially with a high voice-based translation quality (including with specific terminology). As the Product Manager, I am a bit biased, but I still think it is great for live interpretation :)

4612 Reply Share Edit Delete Report
ChatNode

AI Agents for customer service that feel human

Agents

Open

30,819
52
4.4

v2.0 released 24d ago
Free + from $35/mo
Share

25,688 www.chatnode.ai

Amanda GreenWood

🙏 17 karma

Oct 24, 2024

This is a fantastic tool for creating a bespoke chatbot that understands the nuances of your business. It's so easy to set up, works with all the platforms I use, like Slack, Google Drive, Notion, and Zapier, and it's massively helped with customer service queries. Would definitely recommend.

172 Reply Share Edit Delete Report
Asyntai

AI-powered live chat for instant, 24/7 customer support

Customer support

Open

251
1
5.0

Released 1mo ago
Free + from $39/mo
Share
Angel CX

Turn your website into a human-like voice agent.

Customer support

Open

899
8
4.9

Released 1mo ago
Free + from $49/mo
Share

Girish Patankar

🙏 9 karma

Sep 4, 2025

This its best AI bot i have used, its very quick and accurate, nice experience, its like im talking to real human with all emotions

112 Reply Share Edit Delete Report
AgentVoice

Smarter voice AI that takes action

Call Agents

Open

5,539
389
4.6

v2.0 released 4mo ago
Free + from $50/mo
Share

Ryan

🛠️ 1 tool 🙏 52 karma

Jun 2, 2025

Yes it does! N8n is a great pairing.

131 Reply Share Edit Delete Report

Verified tools

scalerX

Supercharge Your Telegram Chats with Personalized AI Agents

Telegram

Open

35,555
164
4.4

v1.13.2 released 12d ago
#47 in Trending
Share
19,070 scalerx.ai

David Mavashev

🙏 80 karma

Nov 7, 2024

Great and easy to use chatbot.... It is my personal advisor...

7319 Reply Share Edit Delete Report
Simple Phones

Never miss a customer call with your AI phone agent.

Customer calls

Open

7,964
149
5.0

Released 2y ago
Free + from $49/mo
Share