AI-powered customer feedback for instant action

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August 14, 2023

NativeAI

Customer feedback analysis

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AI-powered customer feedback for instant action

Overview

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Customer feedback analysis26 0

Market Intelligence Optimization Tracking Analytics AI Platform Data Analysis

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By unverified author Claim this AI

Native Ai is an always-on market intelligence platform designed to help brands and organizations track, manage, optimize, and innovate. It utilizes advanced Natural Language Processing (NLP) and Artificial Intelligence (AI) technologies to uncover insights from large datasets, streamlining product development and enhancing consumer understanding.

The platform offers fast results without sacrificing accuracy by employing generative AI, reducing turnaround time from weeks to hours. It aggregates a vast amount of qualitative data and synthesizes it into actionable recommendations and comprehensive reports.

Native Ai also continuously scans the market for new data, ensuring that users stay one step ahead.With the Native Ai platform, brands can convert unstructured data into digestible visuals and actionable insights.

It offers a comprehensive insights dashboard and reporting features, allowing users to analyze products and brand performance compared to competitors.

The platform supports custom reporting, enabling users to tailor visualizations and set up alerts for specific products.Native Ai identifies consumer preferences and identifies market opportunities, helping brands fulfill unmet needs.

Furthermore, it provides improvement recommendations synthesized by AI and industry experts to enhance ratings and strengthen products.Native Ai offers white-glove service, assisting users in turning insights into actionable outcomes.

The platform allows users to successfully leverage the value of Native Ai independently, but also provides support throughout the process.Partnerships with leading brands and endorsements from industry professionals highlight the effectiveness of Native Ai in collecting, analyzing, and generating insights from large datasets.

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Initial release

February 25, 2021

Initial release of NativeAI.

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Customer feedback analysis NativeAI

Customer feedback analysis

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that's such a great AI

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Pros and Cons

Pros

Advanced NLP technology

Fast results

Highly accurate insights

Vast qualitative data processing

Actionable recommendations

Continuous market scanning

Unstructured data visualization

Comprehensive insights dashboard

Custom report capability

Product specific alert setup

Identifies market opportunities

Provides enhancement recommendations

Offers white-glove service

Unstructured data to visuals conversion

Legacy process enhancements

Proprietary Quality IQ analysis

100% response rate

Analyzes own first-party data

Cost-effective solution

Product upload in bulk

Filtered dashboard views

Quantitative and qualitative metrics

Popular mentions and Quality IQ scores

Opportunity identification feature

Expert recommendations

Opportunity for independent use

Partnerships with renowned brands

Insights from multiple data sources

View 23 more pros

Cons

No offline mode

Doesn't support multi-language

No third-party integrations

Reliant on quality of data

No mobile application

No real-time data analysis

Limited customization of visualizations

Expensive for small businesses

Not defined data security measures

Limited data sourcing

View 5 more cons

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Very useful, but for me, who only needs the simplest feedback functions, the on-boarding where they force me to do things I don't need to do is unbearable. I've done it once, but I'll never create an account on it again just for that reason.

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Q&A

What is Native AI?

Native AI is an always-on market intelligence platform. It utilizes advanced Natural Language Processing (NLP) and Artificial Intelligence (AI) technologies to uncover insights from large data sets. It aids brands and organizations in tracking, managing, optimizing, and generating innovations in their fields.

How does Native AI use Natural Language Processing (NLP) and AI technologies?

Native AI uses Natural Language Processing (NLP) and AI technologies to analyze and convert unstructured data into digestible visuals and actions. It uses these technologies to uncover insights from vast amounts of qualitative data, which are then synthesized into actionable recommendations and comprehensive reports.

What kind of data sets does Native AI work with?

Native AI works with large data sets, especially qualitative data. These can include customer feedback, market trends, product performance data, and more. The platform is capable of aggregating an extraordinary amount of this data and synthesizing it into actionable recommendations and comprehensive reports.

How does the generative AI used in Native AI reduce turnaround time?

Generative AI in Native AI significantly reduces turnaround time by automating the process of analyzing large data sets. Instead of the standard 8 week time frame, Native AI can deliver reliable, quality answers in just 3 hours.

What kind of data does Native AI aggregate?

Native AI aggregates a vast amount of qualitative data. It accumulates this data from varied sources, turning it into actionable recommendations and comprehensive reports. In the process, it converts unstructured data into digestible visuals and actionable insights.

How does Native AI convert unstructured data into visuals and actionable insights?

Native AI leverages NLP and AI technologies to convert unstructured data into digestible visuals and actionable insights. It does this by scanning the data, identifying key patterns and trends, and then visualizing those insights in a digestible, user-friendly format.

+ Show 14 more

How can I customize the reports in Native AI?

Users can customize the reports in Native AI according to their needs. The platform supports custom reporting, which allows users to choose the visualizations they want to use and set up alerts for specific products. Full choice over the visualizations is provided.

What does the insights dashboard in Native AI provide?

The insights dashboard in Native AI provides comprehensive views and reporting. Users can view popular mentions and Quality IQ scores in comparison to competitors, and filter and edit reviews. The dashboard helps users analyze products and brand performance compared to competitors.

How does Native AI identify consumer preferences and market opportunities?

Native AI identifies consumer preferences and market opportunities by analyzing a vast amount of data. It looks for patterns in consumer behavior, identifies unmet needs in the market, and presents these findings to the user, assisting brands to fulfill these unmet needs.

What kind of improvement recommendations does Native AI provide?

Native AI provides improvement recommendations that are synthesized by its AI technology along with industry experts. These recommendations can help to enhance ratings and strengthen products, aiding in the brand's overall development and progress.

What kind of support does Native AI provide to its users?

Native AI offers white-glove service, assisting users in turning insights into actionable outcomes. Even though the platform is designed for independent use, Native AI ensures to provide support throughout the process, making sure the users are able to take full advantage of the value the platform provides.

What are the leading brands that have partnered with Native AI?

Native AI has partnered with many leading brands. Some of the brands mentioned on their website include Phocus, AppHarvest, Applegate, Yumbutter, and Bowery.

How does Native AI continuously scan the market for new data?

Native AI continuously scans the market for new data using its proprietary AI technology. This always-on feature ensures that the platform is constantly updating, and users are able to stay one step ahead of the market trends.

How can Native AI help in product development and consumer understanding?

Native AI assists in product development and consumer understanding by providing actionable insights derived from vast amounts of qualitative data. It synthesizes this data into comprehensive reports, streamlining the product development process. Through its in-depth understanding of consumer preferences and needs, Native AI enables brands to better understand their consumers.

How does Native AI help in brand performance comparison?

Native AI helps in brand performance comparison through its insights dashboard and reporting features. Brands can view popular mentions and Quality IQ scores in comparison to their competitors. The data can be filtered and reviews can be edited for a customized assessment.

How can Native AI help optimize customer feedback?

Native AI optimizes customer feedback by using advanced NLP and AI technologies that can analyze feedback and turn unstructured data into digestible visuals and actionable insights. These detailed insights can then be used to enhance customer experience and foster brand growth.

How does Native AI help in enhancing product ratings?

Native AI enhances product ratings by providing targeted improvement recommendations which are synthesized by its AI technology and industry experts. It identifies areas of opportunity in products and provides suggestions to enhance ratings, thereby strengthening the product and the brand.

What is the process to set up alerts for specific products in Native AI?

To set up alerts for specific products in Native AI, one needs to utilize the custom reporting feature. This allows users to select their preferred visualizations and set up alerts for specific products that they wish to track.

How is Native AI different from other legacy processes and competitor platforms?

Native AI is different from other legacy processes and competitor platforms due to its utilization of advanced AI and NLP technologies, faster results, continuous market scanning, and rich insights derived from a vast amount of qualitative data. While legacy processes and other platforms may take weeks or even months, Native AI provides fast results without sacrificing accuracy, and is cost-effective.

How can I leverage the value of Native AI independently?

Users can leverage the value of Native AI independently through its user-friendly interface and extensive support resources. Its platform is designed for independent use with features such as data configuration, insights dashboard, custom reporting, opportunity identification, and improvement recommendations. Nonetheless, Native AI also offers white-glove service for guidance and support, assisting users in turning insights into actionable outcomes.

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