AI-driven communication for student success.

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May 4, 2024

Ocelot

Education support

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AI-driven communication for student success.

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Education support2 0

Higher Education Education Student Support Personalized-communication Communication AI-driven

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Ocelot is an AI-driven platform for higher education designed to optimize student engagement and success. Its primary function is in providing tailored and timely communication, ensuring that the right students receive essential information precisely when needed.

The platform is trusted among many higher education institutions for promoting enrollment, retention, and persistence in students. The AI-enabled features of Ocelot enhance uniformity in campus-wide communications, deliver personalized financial aid information, and support proactive communications for recruiting and admissions.

In addition, there are offerings for personalized one on one connections for student affairs. The platform's AI Workflow serves as the core that operates diverse elements of the system.

It supports two-way texting for direct guidance, a chatbot for immediate question handling, live chat for socially distant student service, among other features.

The platform connects seamlessly with various systems making it an integrated part of the higher education communication ecosystem. The goal is to ensure that every student receives the comprehensive support they need, leaving no student behind in their pursuit of education.

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Initial release

January 7, 2020

Initial release of Ocelot.

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Education support Ocelot

Education support

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Ocelot was manually vetted by our editorial team and was first featured on May 4th 2024.

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Pros and Cons

Pros

Optimizes student engagement

Tailored, timely communication

Promotes enrollment, retention, persistence

Uniform campus-wide communications

Personalized financial aid info

Proactive communications for recruiting/admissions

Personal one-on-one student connections

Supports two-way texting

Includes chatbot for immediate questions

Live chat for distant student service

Seamlessly integrated with various systems

Leaves no student behind

Financial aid 24/7

Integrated & consistent campus-wide communications

Personalized 1:1 connections

Supports proactive communications

Compliant content

Delivers tailored student experience

Informs decision-making

Boosts student success

Integrated live chat

850,000+ questions & answers

Compliant, consistent, & relevant info

Flexible solutions

Control of content, permissions, supervision

FAFSA simplification

Two-way texting

Video library available

Seamlessly connected ecosystem

Financial Aid support

Socially Distant Student Services

Counseling center

Integration with leading campus systems

Secure and flexible platform

Departmental or campus-wide implementations

Content is full of control

Expert Guidance

Personalized Information

Decision Ready Data

Integrated live chat for versatile communication

View 35 more pros

Cons

Limited to higher education

No standalone mobile application

No voice interaction feature

May have integration complexities

Over-reliance on text communication

Potentially intrusive two-way texting

No multilingual support mentioned

No content export functionality

Lacks offline functionality

View 4 more cons

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Q&A

What is the main function of Ocelot?

Ocelot's main function is optimizing student engagement and success in higher education. It does this by ensuring the delivery of tailored and timely communication, making certain that students receive precise and essential information when they need it.

How does Ocelot integrate with current higher education systems?

Ocelot integrates with current higher education systems by connecting seamlessly with various systems. This makes it an integral part of the higher education communication ecosystem.

How does Ocelot support student retention?

Ocelot supports student retention by providing AI-enabled features that ensure uniformity in campus-wide communications, delivery of personalized financial aid information, and proactive communication for recruiting and admissions. It enhances student engagement by providing personalized one-on-one connections for student affairs. It also provides a two-way texting feature for direct guidance, an immediate question handling chatbot, and a live chat for socially distant student services.

What role does AI play in Ocelot's platform?

The role of AI in Ocelot's platform is in powering various features designed for student engagement and success. These include a chatbot for immediate question handling, two-way texting for direct guidance, and AI Workflow that operates diverse elements of the system. The AI also enhances uniformity in campus-wide communication and supports proactive communication for recruiting and admissions.

How does Ocelot's chatbot feature work?

Ocelot's chatbot feature works by accurately understanding students’ questions and providing compliant, consistent, and relevant information whenever and wherever it's needed. It utilizes AI built specifically for higher education and provides access to over 850,000 questions and answers to support a student's journey.

How does Ocelot personalize financial aid information?

Ocelot personalizes financial aid information by integrating with leading campus systems to deliver tailored and personalized student experiences that drive engagement. This includes compliant and specific financial guidance to individual students, ensuring clarity and understanding of financial aid aspects.

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What is the purpose of Ocelot's two-way texting feature?

The purpose of Ocelot's two-way texting feature is to provide guidance directly in the hands of students. It allows for 1-to-many text messaging that keeps both current and prospective students informed, supported, and on track.

Which departments would benefit most from Ocelot's features?

Ocelot's features would benefit multiple departments at higher education institutions. The ones that stand to gain most include Financial Aid due to personalized, compliant 24/7 information, Recruiting & Admissions due to proactive communications and admissions support, Student Affairs due to personalized one-on-one connections and the Administrative department due to integrated and consistent campus-wide communications.

What are the communication advantages of using Ocelot in a higher education setting?

The communicative advantages of using Ocelot in a higher education setting are many. These include unified campus-wide communications, personalized and timely information delivered to students, proactive communications for recruiting and admissions, and personalized financial aid information. It also provides tailored guidance through two-way texting, immediate response to questions via chatbot, and socially distant student service via live chat.

Does Ocelot's platform offer a live chat feature for student interaction?

Yes, Ocelot's platform does offer a live chat feature for student interaction. This feature serves to offer socially distant student service, allowing for comprehensive and immediate interaction between students and their respective institutions.

What areas of student engagement does Ocelot optimize?

Ocelot optimizes various areas of student engagement including delivering timely and essential information to students, providing personalized financial aid information, ensuring uniformity in campus-wide communications, offering personalized one-on-one connections for student affairs, and supporting proactive communication for recruiting and admissions.

What features does Ocelot's AI Workflow support?

Ocelot's AI Workflow supports diverse elements of the system, ensuring smooth operation of all features. These include two-way texting for direct guidance, a chatbot for immediate question handling, live chat for socially distant student service, among other features.

How does Ocelot ensure uniformity in campus-wide communications?

Ocelot ensures uniformity in campus-wide communications by leveraging its AI-enabled features. These features ensure that all students receive the same accurate, compliant and relevant information regardless of where they are on the campus, thus creating uniformity in communication across the entire institution.

What kind of student affairs does Ocelot's platform cater to?

Ocelot caters to various student affairs by providing offerings for personalized one-on-one connections. This ensures that students feel engaged and supported in their specific needs and queries, thereby improving the overall student experience on campus.

How does Ocelot's platform support recruitment and admission processes?

Ocelot supports recruitment and admission processes by offering proactive communications. The AI capabilities of Ocelot assist in reaching out to prospective students, engaging them with timely and relevant information, assisting with admissions processes, and ultimately helping institutions to attract and retain students.

How does Ocelot ensure timely and tailored communication with students?

Ocelot ensures timely and tailored communication with students by utilizing its various AI-enabled features. These allow for the provision of precise, essential information to the right students at the right time, ensuring no student is excluded from receiving important updates or guidance.

How does Ocelot help in providing comprehensive support to students?

Ocelot helps in providing comprehensive support to students by ensuring personalized one-on-one connections for student affairs, delivering personalized financial aid information, offering two-way texting for direct guidance, providing a chatbot for immediate question handling, and supporting live chat for socially distant student services. These features combined ensure students feel thoroughly supported in their educational journey.

What kind of institutions trust and use Ocelot?

Ocelot is trusted by a multitude of higher education institutions. Over 500 institutions use Ocelot to drive enrollment, retention, persistence and student success.

In what ways does Ocelot contribute to persistence in students?

Ocelot contributes to persistence in students by ensuring regular, timely, and personalized communication with them. The consistent support and guidance provided by Ocelot's AI capabilities aid students in their academic journey, increasing their likelihood to persist and succeed.

How can Ocelot help in personalizing one-on-one connections for student affairs?

Ocelot can help in personalizing one-on-one connections for student affairs by leveraging its robust AI technology. It ensures that each student receives personalized attention and support, based on their specific needs and queries, thus fostering strong one-on-one connections between the institution and the student.

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