—Simplify sales with the #1 user-rated CRM tool.

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December 17, 2024

Pipedrive

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Simplify sales with the #1 user-rated CRM tool.

Overview

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Sales340 0

API CRM Sales Management Sales Forecasting Sales Automation Pipeline ManagementFree + from $14.70/mo

Most popular alternative: Chatsimple AI Sales Chatbot (527 saves)

View 7 alternatives Recommendations

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Pipedrive is an easy-to-use Customer Relationship Management (CRM) software that allows businesses to manage their sales pipeline, optimize leads, and automate sales processes.

The platform enables users to effortlessly track sales activities with AI-driven prompts to focus on the most promising leads. Pipedrive provides insightful sales reports that showcase the intricacies of the sales funnel along with AI suggestions, helping businesses set forecasts, goals, monitor team performance, and understand advanced sales metrics for swift and informed decision-making.The CRM tool is designed to match every step of the buyers journey, making it more than just a pipeline.

It can be customized to align with individual business sales strategies, thus providing the necessary tools and tips for success. With its AI-powered features, manual processes are phased out, communication is streamlined, and decision-making becomes data-driven for smarter, faster sales.Pipedrive also acts as a marketplace, allowing businesses to integrate the CRM with apps they rely on, ensuring a seamless connection between various software.

It offers different plans catering to the requirements of small businesses on the rise and larger teams seeking more advanced features and support.

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Initial release

June 1, 2024

Initial release of Pipedrive.

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Pricing

Pricing model

Free Trial

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$14.70/month

Billing frequency

Monthly

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Sales

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Diana Diana

🙏 1 karma

Sep 17, 2025

Great and useful tool

1 Reply Share Edit Delete Report

Pros and Cons

Pros

Automates sales processes

Optimizes lead management

Offers insightful sales reports

Tracks team performance

Customizable to business strategies

Phases out manual processes

Streamlines communication

Data-driven decision making

Acts as software integration marketplace

Tailored for different business sizes

Helps set sales forecasts

Tracks sales activities

Tracks advanced sales metrics

Real-time sales reports

Visualizes buyer journey

Effortless lead optimization

User-friendly CRM tool

Comprehensive sales management

Sales automation features

Customizable pipelines

Provides relative sales insights

Supports workflow automations

Generates lead nurturing

Sales funnel tracking

Goal setting functionality

Provides multi-language support

Offers various user plans

Mobile-friendly interface

Two-way email sync

Task reminders feature

Enabling call scheduling

Automated lead routing

Auto-response setup

Functional on various devices

Adaptable to sales cycle

One-stop sales inbox

Automated sales cycle

Revenue tracking and forecast

500+ integration options

Enhanced account controls

Robust security features

Sales activities in one space

Email and communications tracking

Real-time performance insights

View 39 more pros

Cons

No free tier available

Limited customizability

Overly complex for small businesses

Difficulties with large data imports

Limited integration options

Workflow automations can be clunky

Could offer more data analytics features

Pricing can be expensive for larger teams

Manual interaction still required for some tasks

View 4 more cons

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Q&A

What is Pipedrive's primary function?

Pipedrive's primary function is to serve as a Customer Relationship Management (CRM) platform. It is designed to manage sales pipelines, optimize leads, and automate sales processes. The software enables businesses to track sales activities and focus on the most viable leads using AI-powered prompts.

Can Pipedrive be customized according to my business needs?

Yes, Pipedrive can be customized to align with individual business sales strategies. It provides the necessary tools for success and can be modified to match every step of the buyer's journey. This personalized approach makes the CRM tool more than just a pipeline tool.

How does the AI feature in Pipedrive optimize sales leads?

Pipedrive employs AI-driven prompts to optimize sales leads. It leverages AI to focus on the most promising leads and notifies users accordingly. This allows businesses to avoid investing time and resources in leads that are less likely to convert, enhancing overall sales efficiency.

How does Pipedrive facilitate sales process automation?

Pipedrive's CRM tool streamlines sales process automation by phasing out manual processes. It uses AI-powered features to enable smooth communication and data-driven decision-making. This automation leads to smarter, faster sales.

What type of reports does Pipedrive generate?

Pipedrive generates insightful sales reports that highlight the intricacies of the sales funnel and provide AI suggestions. These reports enable businesses to set forecasts, establish goals, oversee team performance, and understand advanced sales metrics for swift and informed decision-making.

Does Pipedrive offer multi-language support?

Yes, Pipedrive offers support in multiple languages including (but not limited to) English (US), Čeština, Deutsch, Eesti, Español (España), Español (América Latina), Français, Bahasa Indonesia, Italiano, Japanese (日本語), Korean (한국어), Latviešu valoda, Nederlands, Norsk, Polski, Português (BR), Русский, Suomi, Svenska, Türkçe, Українська and Chinese (繁體中文).

+ Show 14 more

Can Pipedrive integrate with other business applications?

Yes, Pipedrive integrates with the apps businesses rely on. This seamless software integration ensures a smooth connection between different software, creating a unified digital ecosystem for work. Pipedrive acts as a marketplace for these integrations.

How does Pipedrive assist in tracking the buyer's journey?

Pipedrive is designed to match each step of the buyer's journey, transforming it into more than just a pipeline tool. This end-to-end journey tracking enables businesses to have a full view of the customers' interaction with their business and make more informed decisions.

Can Pipedrive's services be availed on a trial basis?

Yes, Pipedrive services can be availed on a 14-day free trial basis. This gives prospective users an opportunity to explore all the CRM features on offer before making a purchase decision.

What type of businesses does Pipedrive cater to?

Pipedrive caters to businesses of all sizes, from small businesses on the rise to larger teams seeking more advanced features and support. It provides different plans which are categorized according to the requirements of these businesses.

How does Pipedrive's AI feature assist in sales forecasting?

Pipedrive's AI features help in sales forecasting by using data from the company sales funnel. The AI suggestions provided by this software can give businesses invaluable insights to set forecasts and goals, guiding swift, and informed decision-making.

Does Pipedrive provide different plans according to business sizes and requirements?

Yes, Pipedrive provides different plans for businesses with varying requirements and sizes. It offers scalable solutions that cater to small businesses on the cusp of growth and larger teams seeking more advanced features and support.

Can Pipedrive assist in team performance monitoring?

Absolutely, Pipedrive assists in team performance monitoring through its comprehensive sales reports. These reports showcase various metrics, keeping a vigilant check on team performance for reliable and swift decision-making.

Does Pipedrive facilitate data-driven decision making?

Absolutely, Pipedrive facilitates data-driven decision making. It uses AI-powered features to collect and analyze data, enabling businesses to make strategic decisions based on trending sales metrics and other key information.

What are some unique features of Pipedrive as a CRM?

Some unique features of Pipedrive as a CRM include an easy-to-use platform, AI-powered features for lead optimization and sales automation, customizable CRM to match buyers' journey, workflow automation, insightful sales reports, and a seamless software integration through its marketplace.

What industries make use of Pipedrive?

Pipedrive is a versatile tool that is used across a varying range of industries. Being a Customer Relationship Management (CRM) software, it is especially utilized by industries involving sales processes such as retail, hospitality, real estate, and more.

Does Pipedrive offer mobile support?

Yes, Pipedrive does offer mobile support. It has mobile apps for both Android and iOS, which allow users to access data on the go, finalize meeting preparations, and impress leads with immediate follow-ups.

How is Pipedrive helpful for monitoring sales activities?

Pipedrive assists in monitoring sales activities through its robust CRM toolkit. It lets users track sales activities with AI-driven prompts to focus on the most promising leads. It also sends reminders to follow up, ensuring no potential lead is unintentionally ignored.

Can I integrate Pipedrive with other software I use?

Yes, you can integrate Pipedrive with other software you use. Pipedrive functions as a marketplace that permits businesses to incorporate the CRM tool with apps they rely on, thereby confirming a seamless link between various software and offering a more cohesive work ecosystem.

What does the sales automation process in Pipedrive involve?

The sales automation process in Pipedrive involves AI-powered features to automate various tasks such as tracking sales activities, focusing on promising leads, and phasing out manual processes. It also includes a seamless communication system and data-driven decisions for smarter, faster sales operations.

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