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Support Flow icon
Support Flow
AI assistant that proactively surfaces the best technical content, data, and actions.
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October 3, 2025
Support Flow icon

Support Flow

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Open Source
AI assistant that proactively surfaces the best technical content, data, and actions.
Overview
Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A
Support Flow website
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Overview Discussion

Overview

Solving a technical support ticket shouldn’t mean five tabs open, three Slack pings, and dragging engineers into issues they shouldn’t touch. That’s the escalation tax — wasted time, rising costs, and frustrated customers.

PixieBrix Support Flow is the first AI-powered copilot built for technical support teams. It integrates directly into the tools you already use — CRMs, issue trackers, observability platforms, even production environments — without IT bottlenecks, stale data indexing, or one-size-fits-all bots.

Instead of deflecting customers, PixieBrix empowers agents to resolve complex cases 40% faster, cut escalations, and boost CSAT by 20%. With enterprise-grade security (SOC 2, AES-256, SAML/SSO) and low-code customization, Support Flow scales across teams handling bugs, product variants, and integrations that demand deep, multi-system expertise.
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Releases

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Support FlowInitial
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Initial release
October 3, 2025
Eric Bodnar
wrote:
Initial release of Support Flow.

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