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January 13, 2025
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Stop voice-based fraud at first breath.
By unverified author Claim this AI
Generated by ChatGPT

Rulebase is an AI-powered solution aimed at providing top-tier defense for businesses against internal and external fraud threats experienced at contact centers.

The tool is specially designed to mitigate voice-based fraud threats from the moment they occur. Some of the common threats countered by Rulebase include impersonation of agents and customers, social engineering, unauthorized access, payment fraud, and employee collusion.

In addition to real-time threat detection and blocking, this tool offers proactive strategies for mitigating risk. These include tracking unauthorized access and high-risk behaviors, delivery of real-time alerts, and identifying attack patterns.Rulebase has useful features such as Employee Risk Scoring, AI Fraud Investigator, and Deepfake and AI Voice Detection.

This offers businesses a centralized view of potential threats, allows them to spot trends, target areas, and respond immediately to any emerging threats.

Additionally, the system integrates with CRM tools, giving businesses a chance to automate account access monitoring.This tool was created by experts with extensive experience in building defense systems, bringing a solid, reliable solution for contact centers and Business Process Outsourcing (BPO) companies.

The team at Rulebase ensures secure and ethical use of their tool, encrypting all data with AES-256 encryption, and adhering to strict security, availability, and confidentiality controls.

In doing so, they make security a priority, and ensure that customer data is well-protected in GDPR-compliant data centers based in Europe.

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Rulebase was manually vetted by our editorial team and was first featured on January 13th 2025.

Pros and Cons

Pros

Real-time threat detection
Inbuilt risk mitigation strategies
Tracks unauthorized access
Identifies high-risk behaviors
Real-time alert delivery system
Identifies attack patterns
Employee Risk Scoring
Centralized view of threats
CRM tool integration
Automated account access monitoring
AES-256 data encryption
Built by defense experts
GDPR-compliant data centers
Combat voice-based fraud
Prevention of agent impersonation
Detection of social engineering
Unauthorized access prevention
Payment fraud detection
Employee collusion control
Mitigates threats immediately
Real-time IVR-integrated solutions
Attacks tracking feature
Internal threats prevention
External threats prevention
Instant actions for risk mitigation
Detects voice clones & impersonations
Tracks employee work history
Detection of fraud gangs
Anomalies flagging system
SOC II Compliance
ISO 27001 Certification
Confidentiality controls
Data theft prevention
Availability controls
Employee connections risk flagging
Prevents account takeovers
Auto-assign training feature
Fraud reports generation
Instant alerts for anomalies
Detects agents and customers impersonation
Encrypts all system data
Focus on strict security

View 37 more pros

Cons

No multi-language support
Lacks API for customization
Limited to voice-based fraud
No text-based fraud detection
No mobile application
Data stored only in Europe
No specified data backup
Lacks pricing transparency
No real-time customer support
Limited CRM integration scope

View 5 more cons

3 alternatives to Rulebase for Fraud prevention

Q&A

What is Rulebase?
How does Rulebase mitigate voice-based fraud?
What threats can Rulebase detect and block?
What features does Rulebase have for managing risk?
How does Rulebase's Employee Risk Scoring work?
What is the functionality of Rulebase's AI Fraud Investigator?
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