—Turn customer feedback into product delight.

Open

August 11, 2023

Unwrap

Customer feedback

940

No ratings

Use tool Copy 🔗

Inputs:

Outputs:

API

Turn customer feedback into product delight.

Overview

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Customer feedback8 0

API Feedback Analysis Product Improvement Feedback Management Data Insights Business ToolsFree + from $12000/yr

Most popular alternative: Kraftful (10 saves)

View 7 alternatives Recommendations

By unverified author Claim this AI

Unwrap.ai is an AI-powered feedback analytics platform that helps businesses understand their customer needs and build products that customers genuinely care about.

By turning customer feedback into actionable insights, Unwrap.ai enables product teams to supercharge their products and enhance customer satisfaction.

One of the key features of Unwrap.ai is its ability to collect feedback from both public and private sources, eliminating the need for manual effort and spreadsheets.

Its AI technology automatically identifies key insights and patterns within the feedback, allowing product teams to gain a deeper understanding of their customers' preferences and priorities.

This understanding can then be applied to improve the product roadmap and effectively prioritize feature development. Unwrap.ai also offers a messaging feature that enables businesses to announce product improvements directly to their customers via bulk email, showcasing that their feedback has been heard and taken into account.The platform provides a user-friendly dashboard and customizable alerts to ensure that product teams stay informed about anomalies and thresholds in their feedback data.

Additionally, Unwrap.ai offers an API that allows businesses to harness its NLP technology in customized ways to suit their specific needs.With Unwrap.ai, businesses can save time and resources by streamlining the feedback analysis process and maximizing their engineering resources.

The platform is backed by world-class investors and is designed to help companies truly understand their customer needs, enabling them to build extraordinary products.

Releases

Get notified when a new version of Unwrap is released

Notify me

Initial release

June 22, 2022

Initial release of Unwrap.

+ Submit new release

Pricing

Pricing model

Freemium

Paid options from

$12,000/year

Billing frequency

Yearly

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer feedback Unwrap

Customer feedback

940

No ratings

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Use tool

Save

CodeRabbit

Enhanced code review for improved workflow and quality.

Code reviews

Open

808,925
635
3.9

v1.6 released 8d ago
Free + from $12/mo
Share

704,323 coderabbit.ai

Sahil Mohan Bansal

🙏 231 karma

Nov 13, 2024

Reducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs

15419 Reply Share Edit Delete Report
Kick

Accounting software that does the work for you

Accounting

Open

28,541
391
4.4

v1.0 released 11mo ago
Free + from $35/mo
Share

Junaid Ali

🙏 92 karma

Dec 5, 2023

This team took the time to understand the industry, problem and its users and designed a perfectly engineered solution. Kudos.

5816 Reply Share Edit Delete Report

Pros and Cons

Pros

Feedback from public and private sources

Automatic insight identification

Understand customer preferences

Effective prioritization of features

Messaging feature for product improvements

Bulk email functionality

User-friendly dashboard

Customizable alerts

API available for customization

Time and resource efficiency

Notifies anomalies in feedback data

Backed by world-class investors

NLP technology

Eliminates manual effort

Improves product roadmap

Helps build customer empathy

Assists management in prioritizing

Helps gain customer pulse check

Unified response tool across platforms

Anomaly detection

Threshold alerts

Feedback translated into actionable insights

Platform for all feedback

API for NLP technology customization

Saves 2-5 hours per week

Maximizes engineering resources

Daily actionable insights

View 22 more pros

Cons

No mobile app

Limited integrations

No offline usage

Messaging feature lacks customization

No real-time data analysis

No multilingual support

Requires technical knowledge for API

Dashboard not fully customizable

Unclear data protection measures

No customer service chatbot

View 5 more cons

7 alternatives to Unwrap for Customer feedback

Kraftful

AI-powered user feedback analysis for product builders

3,092
10

Released 2y ago
No pricing
Share
Zigpoll

Capture customer insights to fuel business growth.

1,605
7

Released 2y ago
Free + from $10/mo
Share
Betterfeedback

AI-powered customer feedback analysis for product teams.

1,040
3

Released 4y ago
No pricing
Share
Rargus

Turn customer feedback into product love.

890

Released 2y ago
Free + from $499/mo
Share
Zeda

Discover, decide, and strategize for product success.

778
4

Released 2y ago
From $499/yr
Share
Feedback Rivers

Combine feedback sources into actionable insights.

322

Released 1y ago
Free + from $49/mo
Share
Spokk

Get more Google reviews with AI-powered feedback

291
2

Released 1y ago
Free + from $49/mo
Share

View 2 more alternatives

Q&A

What is Unwrap.ai?

Unwrap.ai is an AI-powered feedback analytics platform primarily designed to help businesses comprehend their customer needs and improve their products accordingly. This service turns customer feedback into actionable insights that businesses can use to enhance their products, thereby augmenting customer satisfaction.

What does Unwrap.ai do with customer feedback?

Unwrap.ai analyses customer feedback both intelligently and automatically. It identifies key insights and patterns within this data, thus eliminating the need for manual effort and spreadsheets. The goal is to turn that feedback into actionable insights that businesses can use to improve their products.

How does Unwrap.ai help businesses improve their products?

Unwrap.ai helps businesses improve their products by transforming customer feedback into actionable insights. It provides businesses with a deeper understanding of their customers' preferences and priorities, which can then be applied to improve the product roadmap and more effectively prioritize feature development.

Can Unwrap.ai collect feedback from both public and private sources?

Yes, one of the key features of Unwrap.ai is its ability to collect feedback from both public and private sources. This means businesses don't have to put in a manual effort to gather customer feedback.

How does Unwrap.ai analyze the collected feedback?

Unwrap.ai employs its AI technology to automatically find key insights and patterns in the collected feedback. This pattern analysis and insight extraction automatically turn feedback data into valuable, actionable insights for businesses.

What insights can product teams gain from Unwrap.ai?

Product teams can gain deep understanding of their customers' preferences and priorities from Unwrap.ai. These insights into customer needs can then be applied to product development and improvement, ultimately leading to enhanced customer satisfaction.

+ Show 14 more

Can Unwrap.ai help in prioritizing feature development?

Absolutely. By providing insights into customer preferences and priorities, Unwrap.ai aids in the prioritization of feature development. These insights can enhance the product roadmap and help businesses ensure that their products align with what their customers truly need and want.

What is the messaging feature of Unwrap.ai?

The messaging feature of Unwrap.ai allows businesses to announce product improvements directly to their customers. They can use it to send bulk emails illustrating how the audience feedback has been acted upon and incorporated into product enhancements.

What is the purpose of the user-friendly dashboard provided by Unwrap.ai?

The purpose of the user-friendly dashboard provided by Unwrap.ai is to keep product teams informed about anomalies and thresholds in their feedback data. It facilitates easy monitoring and tracking of feedback and insights.

Can I customize alerts on Unwrap.ai?

Yes, Unwrap.ai delivers customizable alerts to ensure that businesses stay informed about critical trends and anomalies in their feedback data. This keeps product teams alerted to any crucial changes or insights provided by customer feedback.

What is the functionality of Unwrap.ai's API?

The API offered by Unwrap.ai allows businesses to harness its Natural Language Processing technology in custom ways that best suit their specific needs. It's essentially built for businesses who want to use Unwrap's technology in a more tailored manner to suit their custom requirements.

How does Unwrap.ai help in streamlining the feedback analysis process?

Unwrap.ai streamlines the feedback analysis process by gathering data from both public and private sources and processing it using AI technology. It autonomously checks for patterns and insights, eliminating the need for manual effort and spreadsheets, thus simplifying and quickening the process of feedback analysis.

Can Unwrap.ai help in resource optimization?

Yes, Unwrap.ai enables resource optimization by automated, intelligent processing of customer feedback. This spares time and engineering resources, enabling companies to focus their resources more efficiently on product development and improvement.

Who are the investors backing Unwrap.ai?

Unwrap.ai is backed by world-class investors. While their specific identities are not disclosed on their website, it's clear that leading investors in the technology and business sectors believe in and fund Unwrap's innovative approach to consumer feedback analysis.

Can Unwrap.ai help understand customer needs?

Without a doubt, Unwrap.ai can assist in comprehending customer needs. By transforming customer feedback into actionable insights, it provides businesses with a detailed understanding of customer preferences and priorities, enabling them to develop products that genuinely resonate with customers.

Are there any security features provided by Unwrap.ai?

Although specific details are not provided on their website, Unwrap.ai does have a dedicated security page, indicating a focus on maintaining and delivering secure services to its users.

What are the different integration options available in Unwrap.ai?

Unwrap.ai allows for the integration of various feedback sources - both public and private. Therefore, companies can bring together diverse sources of customer feedback into one platform for comprehensive analysis and insights extraction.

How does Unwrap.ai help in saving time?

Unwrap.ai saves time by automatically analyzing customer feedback from both private and public sources. It eliminates the need for manual effort and spreadsheets, making the process of understanding customer needs and iterating products faster and more efficient.

Is there a demo available for Unwrap.ai?

Yes, Unwrap.ai offers demos to potential users. There's an option available on their website to book a demo for a more detailed understanding of the platform and its functionalities.

What benefits have users experienced from using Unwrap.ai?

Users report numerous benefits from using Unwrap.ai. These benefits include a greater confidence in understanding customer needs, better prioritization of engineering tasks, and a streamlined workflow which saves time and resources. Specifically, user testimonials highlight value in building customer empathy, improved management perspectives, and an efficient way to get a pulse check on customer thoughts on their product.

Ask a question

Submit

If you liked Unwrap

Featured matches

Rezon8AI

Transform customer feedback into growth opportunities

Reputation Management

Open

2,583
12

Released 2y ago
Free + from $38/mo
Share
Backsy.ai

Turn raw feedback into actionable insights instantly.

Customer feedback analysis

Open

9,992
11
5.0

Released 5mo ago
Free + from $19.99/mo
Share

9,127 www.backsy.ai
Cheers.Tech

Your frontline brand control center.

Reputation management

Open

406
13
5.0

Released 1mo ago
No pricing
Share

Josh Nelson

🙏 14 karma

Aug 10, 2025

I have used cheers to review several different companies around me and it has been a much better experience than traditional methods like QR codes. I love seeing cheers when I try out new businesses.

91 Reply Share Edit Delete Report
ForumScout - Free social listening tool

Track online brand mentions with AI-powered social listening, for free.

Brand monitoring

Open

714
7
4.3

Released 21d ago
Free + from $19/mo
Share

Joshua P Waller

🛠️ 2 tools 🙏 39 karma

Sep 3, 2025

The only free social listening tool!

114 Reply Share Edit Delete Report

Verified tools

Canny

Canny: Organize feature requests and prioritize your roadmap.

Customer feedback analysis

Open

5,715
81
4.7

v1.1 released 3mo ago
Free + from $79/mo
Share

Grimnir

🙏 14 karma

Jan 23, 2025

Very useful, but for me, who only needs the simplest feedback functions, the on-boarding where they force me to do things I don't need to do is unbearable. I've done it once, but I'll never create an account on it again just for that reason.

10 Reply Share Edit Delete Report