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Job Impact Index
Help Desk Analyst

Help Desk Analyst

Generated by AI
45%
AI Impact
Tasks
603
AIs
7,208
Generated by ChatGPT

A Help Desk Analyst is responsible for providing technical assistance and support to customers who experience hardware, software, or networking problems.

They respond to inquiries, diagnose problems, and resolve issues with computer systems, including desktops, laptops, and mobile devices. They also document and track all support requests and ensure timely resolution.

Strong communication, troubleshooting, and problem-solving skills are necessary for this role.

Tasks

#
Task
AI Impact
AIs
1
Tech support
95%
32
2
Virtual employees
80%
13
3
Customer support
60%
187
4
Stable Diffusion
75%
1
5
Private ChatGPT
75%
4
6
Large Language Models
70%
17
7
App modernization
70%
2
8
Workflows
30%
69
9
Website Q&A
65%
6
10
Problem solving
65%
17
11
ChatGPT for Visual Studio
65%
3
12
ChatGPT for iMessage
65%
1
13
Voice detection
60%
2
14
Slack
60%
9
15
Shell commands
60%
6
16
Q&A with experts
60%
3
17
Data encryption & analysis
60%
2
18
ChatGPT for browsers
60%
4
19
ChatGPT for Android
60%
3
20
ChatGPT on Mac
55%
26
21
ChatGPT on iOS
55%
6
22
Task automation
50%
80
23
Prompt management
50%
4
24
Outlook emails
50%
2
25
Knowledge bases
50%
12
26
FAQ chatbot
50%
1
27
Discord moderator
50%
2
28
Debugging
50%
41
29
Code reviews
50%
32
30
ChatGPT for Xcode
50%
1
31
Article reading
50%
1
32
Virtual office
45%
1
33
Ui design
45%
39
34
Tech insights
45%
28
35
Search
45%
38
36
Message suggestions
45%
1
37
Decision making
45%
26
38
Communication skills
45%
28
39
Coding help
45%
26
40
ChatGPT for Workspace
45%
1
41
AutoGPT for Telegram
45%
1
42
Agile workflow automation
45%
2
43
Workforce management
40%
1
44
Time management
40%
12
45
Text snippets
40%
1
46
Terminal commands management
40%
10
47
Technical specifications
40%
2
48
Google search
40%
5
49
Email replies
40%
12
50
Email management
40%
35
51
Document chat
40%
104
52
Data mockups
40%
4
53
Conversation support
40%
27
54
Collaborative documents
40%
1
55
Code runtime analysis
40%
1
56
Cloud infrastructure
35%
5
57
ChatGPT on Whatsapp & Telegram
40%
1
58
ChatGPT for Whatsapp
30%
13
59
ChatGPT for Gmail
40%
2
60
API integrations
40%
10
61
Writing documentation
35%
4
62
Team communication
35%
2
63
Social media comments
35%
7
64
Python code in ChatGPT
35%
1
65
Project planning
35%
16
66
Multilingual ChatGPT
35%
7
67
Multilanguage ChatGPT
35%
1
68
LinkedIn message replies
35%
2
69
Jupyter notebooks
35%
2
70
Codebase Q&A
35%
6
71
ChatGPT sidebar
35%
1
72
ChatGPT on Discord
35%
1
73
ChatGPT for websites
35%
11
74
AI
35%
21
75
Website crawling
30%
2
76
Software Development news
30%
1
77
Recruiting
30%
113
78
Reading
30%
5
79
R queries
30%
1
80
Process automations
30%
2
81
Message replies
30%
6
82
Hardware system design
30%
5
83
Excel formulas
30%
19
84
Data management
30%
20
85
Chatting with Santa
30%
5
86
ChatGPT for teams
30%
1
87
ChatGPT for spreadsheets
30%
1
88
Answers
30%
36
89
PRD
28%
5
90
Jira tickets
26%
1
91
Website analysis
25%
18
92
Video conferencing
25%
1
93
User feedback
25%
2
94
User experience
25%
2
95
Telegram
25%
5
96
Slack summaries
25%
3
7,208 AI tools
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